Please sign in using your _connect details to gain access to the Grants system.

Welcome to Grants

This is Innovate UK's online Grant claims system.

Where to find help and support if I have any problems

If you are experiencing problems with any aspects of the _connect web portal then you can contact Innovate UK's dedicated Customer Support Service:

  • Email at (please include your name, organisation and a description of your problem including URLs and screenshots where appropriate.)
  • Phone on (0300) 3214357.

Note that these contact details for the Customer Support Service are available at any time by clicking on the "Help & Support" link that is at the bottom left of every web page. The help and support section also has Frequently Asked Questions (FAQs) and short videos that will help answer the most common issues or queries.